FAQ

Frequently Asked Questions
What if I need help?

You can always ring our office on 07 3245 2215 and we will do our best to advise you. For eg: You might not be sure which size of rivet to use, or how to apply dye. Alternately you can email sales@maclace.com.au and we will get back to you as soon as we can.

Does Mac-Lace also have a retail shop?

Yes, we have a retail shop at the front of our warehouse (5 Natasha Street, Capalaba) on the south side of Brisbane. This shop is open Mon-Fri from 8am to 4pm.

What about shipping Leather?

We use Australia Post for most of our shipments. Unfortunately AP has introduced a size restriction on parcels and they now have to be under 1 metre wide. For larger articles like Leather Double Butts these may need to be cut in half to comply.

Do we have a minimum order?

No minimum order but we do have a minimum charge for freight and handling which is $12.00.

Some products come with a minimum in the packet which we do not separate. Eg: Rivets (min 100 units), Craft Rings (min 10 units) or Harness Needles (min 25 needles).

What payment options are there?

We accept Visa, Mastercard or direct deposit.

Can I apply for wholesale?

You can apply for wholesale on this website by completing the form and sending it to us. Minimum requirements are a registered business name with an ABN. Wholesale discounts are not a set percentage and vary quite a bit from product to product. Click Here to apply.

One Stop Leathercraft Supplier

Mac-Lace provides everything from tools to materials.
Contact us to find out more or shop leathercraft supplies online.