FAQ
Frequently Asked Questions
What if I need help?
You can always ring our office on 07 3245 2215 and we will do our best to advise you. For eg: You might not be sure which size of rivet to use, or how to apply dye. Alternately you can email sales@maclace.com.au and we will get back to you as soon as we can.
Does Mac-Lace also have a retail shop?
Yes, we have a retail shop at the front of our warehouse (5 Natasha Street, Capalaba) on the south side of Brisbane. This shop is open Mon-Thu from 8am to 4pm and Friday 8am to 3pm
What about shipping Leather?
We use Australia Post for most of our shipments. Unfortunately AP has introduced a size restriction on parcels and they now have to be under 1 metre wide. For larger articles like Leather Double Butts these may need to be cut in half to comply.
Do we have a minimum order?
No minimum order but we do have a minimum charge for freight and handling which is $12.00.
Some products come with a minimum in the packet which we do not separate. Eg: Rivets (min 100 units), Craft Rings (min 10 units) or Harness Needles (min 25 needles).
What payment options are there?
We accept Paypal, Visa, Mastercard, Zip, Afterpay or direct deposit.
Can I apply for wholesale?
You can apply for wholesale on this website by completing the form and sending it to us. Minimum requirements are a registered business name with an ABN. Wholesale discounts are not a set percentage and vary quite a bit from product to product. Click Here to apply.
One Stop Leathercraft Supplier
Mac-Lace provides everything from tools to materials.
Contact us to find out more or shop leathercraft supplies online.